the UAE, offering up our services to a plethora of different companies in diverse fields of business. We intend to make our clients and their organisations more productive, cohesive, structured and turning out more quality productive and services. We absolutely guarantee certification in the very first attempt for all our companies despite of their different business base. Our consultants are adept at handling all the key International Standards, and our methods and execution will help your company fully realize the potential of the Certification that you have received. Services Provided Consultancy Services ISO 9001:2008 – Quality Management Systems We help our clients to build a quality management system that conforms to ISO 9001:2008 requirements. We hand hold our clients to build systems ranging a basic system to a more advanced system depending upon clients strategic interest and maturity. The aim is to ensure the client consistently meets the customer's needs and requirements and that quality is continually improved. ISO 14001 – Environmental Management System (EMS) development The ISO 14000 consists of a variety of voluntary standards in environmental management which provide a practical approach for companies to minimize environmental impact and at the same time grow their businesses sustainably. We ensure that improvements are made in overall environmental performance and compliance and meet EMS objectives, thus the customer obtains increased efficiency and potential cost savings. ISO 14001 helps you reduce your environmental impact as well as grow your business. It is awarded to those organizations that put environmental management at the heart of their operations. OHSAS 18001 – Occupational Health and Safety Management System The certification ensures your continuous improvement in occupational health and safety management. It is believed to be the world's most recognized occupational health and safety standard. It therefore improves employees' working conditions thereby boosting their efficiency and effectiveness which leads to a more satisfied customer and subsequently happy shareholders. We have a team of professional and experienced auditors who are in a position to provide your organization with value-added audits. HACCP or ISO 22000 – it addresses Food Safety Management ISO 22000 aims at providing independent international standards with regard to food safety so as to minimize food safety hazards. The consequences of food-borne hazards are grave and this is complicated even further due to the cross-border movement of food items. This standard helps organizations identify and control food safety hazards. The standard incorporates technical principles of Hazard Analysis and Critical Control Point (HACCP) system since hazard analysis is key to food security. ISO 27001- Information Security Management System ISO 27001 is the information security management system standard designed to specify the requirements for implementation of security controls within an individual organization. It also covers physical control and IT security issues. Certification of the information security management system is a confirmation from an independent, competent and accredited agency that the business adheres to the requirements of an internationally recognized information security management system standard. This includes establishing, implementing, operating, monitoring, reviewing, maintaining and improving the organization's information security management system Certification Support ExSolution offers assistance to clients who wish to maintain their existing certification status. We engage the client to conduct internal audits, facilitate corrective and preventive actions, and managing their existing management system components, thus maintaining their brand value. Some of the small organizations with a few staff members take advantage of our services as they are of great value for money" Excellence Award Facilitation Your business, whether big or small, should always excel and attract more customers. ISO 9001 is comparable to Business Excellence Model, although there are other criteria that place the latter on a higher level. While ISO 9001 sets minimum standard to be met by different establishments and organizations, the Business Excellence Model lets you strive to be the best in whatever you do. There are many versions of the Business Excellence Model depending on locations worldwide, be it in private or public sector, EFQM (European Foundation for Quality Management) programs or regional Quality Award programs based on EFQM model are beneficial for them. These programs help different organizations to continuously develop and strive to focus on achieving their goal step-by-step. ExSolution has the best talents in the industry to support youin this journey towards excellence. Our competent consultants in Dubai help you organize and facilitate proper implementation of Quality Management System as per the Business Excellence Model. ExSolution experts act as your mentors or coaches to effectively implement and manage your organization. ExSolution uses the "inclusive approach" for the implementation and advancement of a particular Business Excellence Model so that there is proper dissemination of information and application to your staff. Survey Services Customer Surveys One cannot ignore the fact that customer is the most important facet for any business, and the quote "Customer is the King" emphasizes this reality. If you do not know the pulse of your customer, you would never bring out the best product or service for them. Thus, surveys have become an integral part of business firms over the past few years. ExSolution has prepared various projects and developed research programs for private businesses, government agencies, and many business organizations who were interested in their customized way of market study. Mystery Shopping Services This is yet another specialized service offered at ExSolution. As part of the service, a member from our team with excellent skills in market study visits the business/store and buys a product or avail the service. He then studies the entire process of business, right from the entry point to the point of exit (i.e. from the time of entry to the time of actual billing and delivery of the product or the service). The main intention of the mystery shopper is to note the crucial factors of the business, like customer treatment, shopping satisfaction, store appeal, service appeal, suggestions and improvements, and most importantly the process backdrops. Over the years, this has become one of the most effective tools to gauge the business processes effectiveness. Employee Surveys It is crucial for a manager or owner of a company/organization to understand and fulfill the requirements of his/her workforce in order to achieve the set objectives and targets. The job satisfaction of the employees plays a key role in the overall performance of the company. Studies have proved that "happier employees are more productive." At ExSolution, we have mastered methodologies and research mechanisms to gauge the satisfaction levels of the workforce. Training With so much demand in global standards and best practices, it is often hard to find specialist trainers who have all the required knowledge base and experience in the respective standards or professional certification achievements. Exsolution brings all the expertise and experience to the table for equipping key staff and interested individuals to get professionally trained and gain global certifications. We currently arrange training for corporates or individuals and make them ready to achieve certifications from various global standards organization who are specialized and branded in their respective fields. This includes bodies such as American Society for Quality (ASQ), IRCA, NEBOSH, IEMA, PMI etc to name a few. We aim to aid all companies to change their inherent system so that it is compliant with all the principles of the standard they are applying for. We will apply all our professional skills in helping your organisation and its employees to be aptly equipped to succeed in the ISO Audit and receive the certification seamlessly. We pride ourselves at being extremely successful in making our clients rise to the tops of their specific niche and making their singular brands increase in reputation.