How We Work Idama’s objective is to ensure continuity of day-to-day operations, allowing you to concentrate on your key business objectives while enhancing your return on investments and complementing your brand’s value. Our Vision To be recognized as a world-class Community Services Provider Our Mission We will create success for our customers, people, partners and shareholders through our energy, commitment and dedication to superior service, career development, long term relationships and business results Our Guiding Principles Make our customers smile To ensure that our customers experience minimal disruption to their lifestyle environment. Ensure well-being of our people To ensure appropriate health, safety and environment standards at workplace for our people. Ensure our partners are an integral part of what we do To ensure our partners are commercially and financially compensated and grow with us. Deliver sustainable growth to our shareholders To focus on sustainable growth of business; business development, regional expansion, product improvements Our Values Winning We are relentless for success. We always play to win. We never give up until the prize is in our hands Modesty We do not discriminate. We treat everyone equally and with respect. We provide praise when it is due and open and honest criticism when it’s required Ownership We don’t hide from responsibility. Sometimes it’s hard, sometimes it’s painful, but we don’t let go until the job’s done Communication Communication binds us together, motivates us and gives us direction. It’s the lifeblood of success Team Work We understand the power of teams. We work together to achieve our goals. And we celebrate our successes as one Whistleblowing Policy Ejadah Asset Management is committed to the highest ethical standards and follows a zero tolerance to breaches of those standards and to fraud. Fraud or a breach of ethics is a serious problem that may have severe repercussions for a business. Ejadah recognises the value of transparency and accountability in its management practices and supports the right of individuals to report fraud or unethical behaviour. We therefore encourage our business partners to bring fraudulent or unethical behaviour or actions to the attention of Ejadah to help us evaluate any potential risks or threats. Any person suspecting that fraud or a breach of our ethics code has or may occur may report their suspicions confidentially as set out below. All communications made in this way will be examined by the Organization’s Fraud and Ethics and Review Committee (“FERC”). FERC will investigate the allegation. Once the investigation into the alleged ethical misconduct is complete, FERC may inform the Whistleblower of the results of the investigation as well as any corrective steps that are being taken. If an allegation of ethical misconduct is substantiated, appropriate disciplinary action will be taken against the responsible individual(s).